Email Hosting

How to Add a Business Email Account in HestiaCP

5 min read HostGridPro™ HestiaCP

1 Log In to HestiaCP

Go to your HestiaCP control panel. The URL is typically https://yourdomain.co.za:8083 or your server IP followed by :8083. Log in with your hosting username and password from your welcome email.

You can find your HestiaCP login details in the welcome email we sent when your account was created. Lost it? WhatsApp us and we will resend it in minutes.

2 Go to the Mail Section

Once logged in, click Mail in the top navigation bar. You will see a list of your domains. Click the domain you want to add email to (e.g., yourbusiness.co.za).

3 Add a New Email Account

Click the green Add Mail Account button. Fill in the following fields:

Click Add. Your email address info@yourdomain.co.za is now active.

4 Set Up on iPhone or Android

Go to your phone Settings → Mail → Accounts → Add Account → Other → Add Mail Account. Enter:

Choose IMAP when prompted. Use your domain (e.g., mail.yourdomain.co.za) for both incoming and outgoing server. Incoming port: 993 (SSL). Outgoing port: 465 (SSL).

WhatsApp us your domain name and we will send you the exact server settings within 2 minutes.

5 Set Up in Microsoft Outlook

Open Outlook → File → Add Account. Enter your email address and click Connect. Choose IMAP. Enter your password. Use mail.yourdomain.co.za as the server for both incoming (port 993, SSL) and outgoing (port 465, SSL).

6 Access Webmail

Access your email from any browser without any setup by visiting:

https://mail.yourdomain.co.za

Log in with your full email address and password. Works from any device, anywhere in the world.

DNS must be pointing to HostGridPro™ servers for email to work. If you registered your domain elsewhere, you need to update MX records first. See DNS guide →

Still stuck? We are here.

Our SA-based support team is available 24/7. Most issues resolved in under 15 minutes on WhatsApp.